Privacy Policy

Mehwar Store — Last updated: August 2026

1. Introduction

• We at Mehwar Store are committed to protecting the privacy of our visitors and customers and their personal data, in accordance with the applicable regulations in the Kingdom of Saudi Arabia (including the Personal Data Protection Law).

2. Data We Collect

• Identity and contact data: name, mobile number, email address.

• Order data: requested products, amounts, order date, and payment method (processed through a secure payment gateway).

• Technical data: IP address, browser type, and cookies when visiting the store.

3. How We Collect Data

• Directly from you when registering or placing an order.

• Automatically through the store's systems and payment gateways when you use the store.

4. How We Use Data

• Processing orders and delivering digital codes.

• Completing payment through payment gateways.

• Providing technical support and responding to inquiries and complaints.

• Improving the store and user experience.

• Sending order-related updates and, with your consent, marketing messages.

5. Data Sharing and Disclosure

• We never sell your data to any third party.

• We only share it with parties necessary to fulfil the order (such as payment gateways and service providers), to the minimum required.

• We may disclose data if required by applicable laws or competent regulatory authorities.

6. Security and Storage

• We apply appropriate technical and organisational measures (encryption, access controls, firewalls) to protect your data from unauthorised access.

• We do not retain your data longer than necessary to achieve the purpose of collection, subject to regulatory obligations.

7. Cookies

• We may use cookies to improve the experience and analyse visits.

• You can configure your browser to reject them, although this may affect some store functions.

8. Your Rights

• The right to access, correct, and update your data.

• The right to request deletion of your data, subject to regulatory obligations.

• The right to opt out of marketing messages at any time.

• These rights are exercised through the available contact channels, and we will respond within a reasonable time.

9. Data Retention

• We retain data for the duration of the service and for the period required by law for accounting and tax purposes.

10. External Links

• The store is not responsible for the privacy practices of external websites linked from store pages.

11. Policy Changes

• We may update this policy from time to time; posting on the store constitutes sufficient notice.

12. Contact

• For any inquiry regarding your personal data, contact us through the store's available channels.